Support
Quick answers about processing, downloads, payments, and licenses.
Frequently Asked Questions
Email Support
Need help with an order, payment, or download? Email us and include your order ID if available.
Contact Supportteam@capystudio.art
Typical Response Time
Most messages are answered within 24 hours on business days.
- General support: within 24 hours
- Refund processing: 3-5 business days
- Download reissue: within 24 hours
Policies & Legal
Review terms, privacy, refunds, and commercial use details.